In case you have never signed up for a web hosting account or you are switching companies and the new one uses an account management interface that you haven’t seen before, you may become perplexed about how to do a given operation in your account or on your PC. For this reason, many web hosting providers have set up a knowledge base, which lists the most frequent enquiries and issues related to their platform, rather than adding only generic information. Such a knowledge base will allow you to find the needed information quickly and effortlessly, so you won’t have to commit plenty of time and energy to stuff that might require something as simple as clicking a button or marking a tickbox. In this way, not only can you get stuff done, but you can also get to know a lot of new and beneficial details, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Shared Web Hosting

If you’ve bought your very first shared web hosting account from our company or have transferred your website over to us, you will grow accustomed to our services and our custom Hepsia Control Panel before you know it due to the fact that we have prepared an in-depth online knowledge base where you can find all the information that you’ll ever need – both general info in regard to the hosting service as a whole and more concrete info about the separate functions that you can make use of and the challenges that you could run into. The articles themselves are available in two locations. The complete article archive can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in every section of the Control Panel as well. You can acquaint yourself with how to do pretty much everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include elaborate instructions, so you won’t ever become disoriented on account of an ambiguous text. Naturally, in case you face a more specific problem and you are unable to find an adequate solution in our knowledge base, you can touch base with our customer support staff representatives 24/7/365.