Q: What does the web site migration service include? Will my site be safe?
A: The web site migration service that our company is offering is free (to a certain extent). We will transfer your website(s) to our high–performance cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can lead to lost information and unwanted downtime. That is why we’ll do all that for you at no cost!We’ve got highly capable administrators whose only task is to make certain that your web site functions precisely as it did on your former web hosting platform. Our administrators are well–versed in transferring custom–made sites, as well as sites that are based on famous web applications such as Joomla™ and WordPress.
Q: Web site migration seems like a lot of work. How long does it take?
A: We try to implement all web site migrations as quickly as possible. Yet, we don’t have a fixed time frame for web site migrations. There are several aspects that you need to take into account – the actual size of your site and the workload of our website migration team, etc. We constantly try to perform each migration within 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.
Q: Do you require something from me before you start transferring my site?
A: We’ll need the login information for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: My old hosting account has delicate info inside. How can I rely on you?
Q: Will my website be offline during the transfer?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. Once the migration is done, we’ll ensure that everything is working properly and that the integrity of your content is not compromised before informing you that the migration is done. After that, we’ll instruct you how to transfer the domain to your hosting account with us and how to edit your DNS resource records.
Q: Will my present hosting provider learn that I am leaving them?
A: No. Aside from your login credentials for the Control Panel, we won’t need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you migrate web content from?
A: Yes. We support all common Linux–driven web hosting platforms. We do not support Windows–driven web hosting platforms, as we do not provide Windows web hosting services ourselves.We also don’t support proprietary website building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.