Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all of our shared web hosting packages, which means that each individual assistance question you post is going to be answered to in less than sixty minutes max. Our support company members are trained to efficiently handle any issue and to ensure that you get relevant guidance on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a team of experienced employees who’re prepared to answer to your request as quickly as possible. You’ll be able to get hold of the tech support staff by opening a support ticket from your Control Panel or by submitting us an email message. On business days, you may also call us on the telephone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while working on your site within the Control Panel, it is possible to always press the Help button and pick your question in the set of articles or blog posts that will appear. We have also turned a number of the articles into video tutorials. The list of video lessons will come up if you click the Videos key present in each section.