A 99.9% Server Uptime
The chief advantage of establishing your very own shared web hosting system is that you don’t have to worry about compatibility issues – you set up a special set of software apps in such a way so as to work with a given set of hardware elements. The result is something significantly more solid and reliable, since there are much less possible risks of failure. We have set up our cloud hosting system using tried and tested hardware parts plus a seriously modified version of Security–Enhanced Linux in order to create a fully safe environment for all your sites.
That is the reason why, with all our shared web hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s very important that you also build your own network architecture. For this reason, we set up a custom internal network in each one of our data center facilities. Based on premium–quality Juniper switches and routers, our internal network allows for unbelievably fast data transmission speeds and is fully redundant.
Hence, you will enjoy a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, regardless of which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned cash on the line, you can’t feel truly safe. This is exactly why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our hosting service or if you have to get a more robust web hosting solution, such as a VPS servers or a dedicated servers – you will get a full refund, with no hidden fees or repayment taxes.
24/7 Technical Support
When you run a web hosting company, your support engineers are of great importance. This is exactly why we have carefully hand–picked a highly capable group of support engineers, each with several years of expertise behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are replied to in under sixty minutes and our average response time is just twenty minutes!