1 hour ticket response
We are focused on providing a fast and accurate solution to every ticket posted by a client. Our practiced client care team representatives will examine your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average helpdesk ticket response time has proved to be 20 minutes.
A Premium–Quality Customer Service
We have a team of web hosting support experts who are ready to respond to all your inquiries anytime you require support. Almost all our client care team representatives have many years of experience in the shared web hosting sector, which means that you can always depend on rapid and in–depth answers to your inquiries.
An Easy–to–Browse Help Center
In the Control Panel you can find an easy–to–browse Help Center section where you can get quick tips on how to use our web hosting services. You can get the answers to your queries in the F.A.Q. archive, find more hints in the web hosting account management articles or check out our how–to video tutorials.